Medical Portal
On Your Mark, Get Set, Go to Meritain.com!
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What you’ll find on the Meritain Health® member portal
Using the Meritain Health member portal, you have 24-hour access to a number of tools and resources that can help you manage your health benefits.
Below are a few things you can do on meritain.com:
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Verify eligibility and benefits coverage
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Find the status of claims
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View your Explanation of Benefits (EOB) documents
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Review your benefit plan documents in their entirety
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View deductibles and out-of-pocket limits
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Check Flexible Spending Account (FSA) and Health
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Reimbursement Arrangement (HRA) balances, if applicable
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Submit Coordination of Benefits (COB) information
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Update user demographic information
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Request Letter of Coverage (LOC)
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Prescription plan coverage
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Update account settings
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Access as easy as 1–2–3!
Step 1:
You should open your Web browser and go to www.meritain.com.
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Step 2:
You’ll need to register your account. Start by clicking Register and then clicking on the Member tab. Your spouse and adult dependents will need to create their own accounts.
Step 3:
You’ll need to fill in your:
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Group ID (you can find this on your ID card).
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Member ID (you can find this on your ID card,
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as well. You should enter it with no spaces or dashes).
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Date of birth.
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Name (as it appears on your ID card).
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ZIP code.
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You will be prompted to enter an email address, create a username and password, and select a security question. Review the terms and conditions, and click I agree to terms and conditions and Next, or click Cancel.
The next time you log in, just use the same username and password from Step 3.
Questions? Just give us a call at the number on the back of your ID card.